接客がとても素敵でした。
とても詳しく説明出来ています。
待ち時間は、自分の話を聞いてくれたりしてくれたので、嬉しかったです。 (Translated by Google) The customer service was excellent.

They explained everything in great detail.

I was happy that they listened to me while I was waiting.

立会い車検をお願いしたのですが
入ったところからとても元気でお出迎えしてくださり
説明もとても分かりやすかったです！！
また、待ち時間もずっとお話ししてくれてとても楽しかったです！
今後もお願いしたいです☺︎ (Translated by Google) I requested a vehicle inspection with me present, and they greeted me with great enthusiasm from the moment I entered. Their explanations were very easy to understand!

Also, they chatted with me the whole time I was waiting, which made it very enjoyable!

I would definitely like to use their services again in the future. ☺︎

いつもは本店で車検やオイル交換などをお願いしていますが、今回はホリデー車検を体験してみました。

普段自分で確認する事のない車のパーツを丁寧に説明していただき、整備時間の目安も伝えていただいてとても良かったです。
オイル交換などでもまた立ち寄らせていただきますね。
ありがとうございました。 (Translated by Google) I usually have my car inspected and oil changed at the main store, but this time I tried the Holiday Inspection service.

They carefully explained the car's parts, which I don't normally check myself, and also gave me an estimate of the service time, which was very helpful.

I'll definitely stop by again for oil changes and other services.

Thank you very much.

フリードのエアコン修理でお世話になりました。修理の必要な箇所に加えて、少し弱っているファンも原因の一つとして見つけていただき、説明に基づいた見積り、こちらが承諾してからの部品注文と修理。当たり前のことですがきっちりと説明して、こちらが納得の上での修理をしていただいたので安心して任せられました。カープランニングの本店でいつもお世話になっていますが、家から近いホリデー車検尾道さんで修理を引き継いでもらえたのも助かりました。店の女性スタッフは明るく元気、男性スタッフは親切丁寧、整備スタッフは明るく腰も低い感じで全体的に好感持てます。 (Translated by Google) I used their services for repairing the air conditioning in my Freed. In addition to the parts that needed repair, they also found that a slightly weakened fan was one of the causes, provided an estimate based on their explanation, and ordered the parts and performed the repair only after I approved it. It should be a matter of course, but they explained everything thoroughly and only proceeded with the repair after I was satisfied, so I felt at ease leaving it to them. I usually use Car Planning's main store, but I was grateful that Holiday Vehicle Inspection Onomichi, which is close to my home, was able to take over the repair. The female staff at the store are bright and energetic, the male staff are kind and polite, and the maintenance staff are cheerful and humble, so I had a very positive impression of them overall.

この度、楽天車検さんを使って初めてこちらにお世話になりましたが、受付から車検実施までとてもスムーズで、急でしたが1週間後には車検を終わらすことが出来て大変助かりました。初めての立ち合い車検は、丁寧な説明付きで、時間も検査自体は１時間位で済んで、とても感激でした。受付の女性も、笑顔が素敵で説明も分かりやすく、また利用したいと思いました。車検は今ちょうどキャンペーンでお土産も頂けてラッキーでした♡ (Translated by Google) This was my first time using Rakuten Vehicle Inspection, and I was very pleased with the smooth process from registration to the actual inspection. Even though it was a last-minute request, I was able to get my inspection done in just one week, which was a great help. My first on-site inspection was fantastic; the explanations were thorough, and the inspection itself only took about an hour. I was very impressed. The receptionist had a lovely smile and explained everything clearly, and I would definitely use their services again. I was also lucky enough to receive a free gift as part of a current campaign!

尾道で初めての車検でしたが、説明も丁寧で安心して受けることが出来ました。受け付けの女性もとても感じが良かったです🍀 (Translated by Google) This was my first car inspection in Onomichi, but the explanations were thorough and I felt at ease. The woman at the reception was also very nice. 🍀

皆さん優しくて感動しました。何度も利用したいです。橋本さん好きです。 (Translated by Google) Everyone was so kind, I was really touched. I'd love to use your services again. I like Hashimoto-san.

車検でお世話になりました。
最初から最後までとても丁寧に対応していただき、部品交換についても必要性や内容を分かりやすく説明してくださったので、安心してお任せすることができました。
特に、小田島統括マネージャーをはじめ、村木様、中尾様、橋本様には大変親切に対応していただき皆さんのチームワークの良さや、お客様一人ひとりを大切にされている姿勢に感銘を受けました。
地域密着のお店ならではの温かさと誠実な対応がとても印象的で、「またお願いしたい」と心から思えるお店です。これからも車検やメンテナンスでお世話になりたいと思います。
このたびは本当にありがとうございました。今後ともよろしくお願いいたします。 (Translated by Google) Thank you for your help with my car inspection.

From start to finish, you provided extremely courteous service, and you clearly explained the necessity and details of any parts replacements, so I felt completely at ease entrusting my car to you.

In particular, I was deeply impressed by the kindness shown by General Manager Odajima, as well as Mr. Muraki, Mr. Nakao, and Mr. Hashimoto. I was impressed by their excellent teamwork and their commitment to valuing each and every customer.

The warmth and sincere service you provide, typical of a locally-based business, left a very strong impression, and I sincerely hope to use your services again. I would like to continue using your services for future car inspections and maintenance.

Thank you so much for everything. I look forward to working with you again in the future.

いつも立ち寄らさせて頂きます。コーヒーも美味しく頂いてありがとうございます。度々、お邪魔しますので宜しくお願いします🙏 (Translated by Google) I always stop by. Thank you for the delicious coffee. I'll be visiting often, so please take care of me. 🙏

説明も分かりやすくて丁寧でした!
待ち時間も楽しく過ごすことができました😄 (Translated by Google) The explanation was clear and thorough!
I was able to enjoy the waiting time too 😄

有難う御座いました (Translated by Google) Thank you very much.

今回、2回目の利用でした。
前回は直したい箇所を新しいものに替えるとコストがかかる…でも、直したいし車検に通るようにしてほしいという我が儘に対して新しく替えなくても直す方法を教えてくださったり丁寧に対応して頂きました。
今回は違う車でしたが、とにかく車検に通れば良いという要望を聞いてくださりありがとうございます✨
みなさん明るく、丁寧にお仕事されていて気になることがすぐに聞くことができる雰囲気を作って下さっているのでとても助かっています。 (Translated by Google) This was my second time using their services.
Last time, I was told that replacing the parts I wanted repaired would be costly, but I still wanted the car fixed and passed the inspection. They kindly showed me ways to fix it without replacing anything and provided excellent service.
This time it was a different car, but thank you for listening to my request to simply pass the inspection! ✨
Everyone is cheerful and works diligently, creating an atmosphere where I can easily ask questions, which is very helpful.

タイヤ交換で行かせていただきました。急な来店にも関わらずスムーズに対応して頂き大変助かりました！！いつ行っても丁寧、親切、笑顔が素敵なスタッフさんが迎えてくださいます♪アットホームで居心地のいい雰囲気です♪また利用させてもらいます！ (Translated by Google) I went in for a tire change. I was very grateful for the smooth service despite my sudden visit! The staff are always polite, kind, and have wonderful smiles when I go there♪ It's a homey and comfortable atmosphere♪ I will definitely use their services again!

スタッフの方々は皆さん笑顔で丁寧に接して下さいました。車検箇所も丁寧に詳しくご説明頂いたので安心感がありました。 (Translated by Google) All the staff members were smiling and treated me with courtesy. They also explained the inspection process thoroughly and in detail, which gave me peace of mind.

先日初めての立ち合い車検でお世話になりました。
スタッフの方もみなさん丁寧で分かりやすい説明をして下さり安心して受けることができありがとうございました。
お店の雰囲気も良かったです。 (Translated by Google) I recently had my first on-site vehicle inspection done at your shop.

All the staff were very polite and provided clear explanations, which made me feel at ease. Thank you very much.

The atmosphere of the shop was also very nice.

出先で事故した時に対応していただきました！
スタッフの皆様ほんと優しくて気安く対応していただきました！修理して貰ってる時に雑談もできて楽しくお値段の方も思ったより安く済んで大満足でした！スタッフの女性可愛かったです、、。 (Translated by Google) They helped me when I had an accident while I was out!

The staff were all incredibly kind and friendly! I enjoyed chatting with them while they repaired my car, and the price was cheaper than I expected, so I was very satisfied! The female staff member was cute too...

スタッフさんがとても親切で説明も分かり易い！おすすめです！ (Translated by Google) The staff were very kind and explained things clearly! I highly recommend it!

修理をしてもらいました。翌日には綺麗になってかえってきたのでとても感謝しています。
時間ギリギリに伺っても丁寧な対応ほんとにありがとうございました！ (Translated by Google) I had it repaired. It came back the next day looking great, so I'm very grateful.

Thank you so much for your courteous service even though I arrived right at the last minute!

車検を初めてお願いしました！
子供にもすごく優しくてよかったです✨ (Translated by Google) I used their car inspection service for the first time!

They were incredibly kind to my child, which was great! ✨

今回クラッチの修理していただきました。
とても良心的です！今後も利用させていただきます！ (Translated by Google) I had my clutch repaired this time.

They were very conscientious! I will definitely use their services again in the future!